Trouble logging in

Tom1957
New Community Member

I can't access my account. I type the e-mail, the password, then I'm told Authentication Required, I'm told I'll be called on my phone, but nobody calls and I get the message "Sorry, we couldn't confirm it's you". Any ideas?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Tom1957 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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