Trouble logging in

[loganbee]

For the past month or so, almost every time I log onto my PayPal account I have to change my password or prove my identity or do a captcha test. Is there any way to make this stop?

[_terran]

No, this is a security measure that PayPal takes to keep thins safe. I have to do a reCAPTCHA every time i submit a reply to a post

[loganbee]

I've also had to change my password 4 times in about 3 weeks, do you know if there's anything I can do about that? Thank you so much!

[_terran · Accepted solution]

Unfortunately i don't, i don't work for PayPal just here to help as much as possible, if you believe that this is a issue that is absurd or that this event is happening too often then it should then you can report this issue to payPal through your Message Center.

[loganbee]

Thank you so much for your help!