Transgender Name Issues

xerxes431
Contributor
Contributor

The fact that I cannot change my display name to my name is frankly a travesty. I'll be back when they fix this.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@xerxes431 

 

You have to have a legal name on a legal, financial account.

Once you have legally changed your name you should be able to add it.

Same as a bank account you have to have your legal name on that one as well.


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Isla_Pleasure
Contributor
Contributor

Have you heard of "screen names"? Many trans people cannot change their legal name due to various reasons. It would be nice if PayPal had a screen name feature, which would be used everywhere except for the actual legal documents where legal name is required.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Isla_Pleasure 

 

Send a message to customer services and suggest it and no I have never heard of screen names.


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