Hi @Burton231
I totally understand that you wanted to add a tracking number.
Since our telephone lines are closed due to Covid-19, please refer to the link attached :
https://www.paypal.com/us/smarthelp/article/how-do-i-add-or-edit-tracking-information-for-my-transac...
Since we only have limited customer service on the phone due COVID-19, you can maximize our Chat Support on the Contact Us option of any PayPal Page.
Click on the words "Help / Contact" at the bottom of paypal pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter
Hope this could help.
Thank you and stay safe
