The computer auto-populated my name wrongly when signing up

Hadzo11
New Community Member

The computer auto-populated my name wrongly when signing up. Now I have to change my name. Just sent my copy of ID and CC statement. How long it will take to make the change? Thanks.

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi @Hadzo11,

 

Oh no! The name change process typically takes about 5 business days, but can take longer based on the number of cases we currently have in our queue. Hopefully your name is updated soon!

 

- Ashley M


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