Texts going to wrong phone
Agata1985
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Posted on
Feb-02-2020
02:57 AM
Hi everyone. My husband I use my PayPal on both our phones. Recently, after a purchase my husband made, all text messages confirming purchases are going to his phone. My phone number remains the only number listed on my paypal account. Does anyone know why this is happening and how can I fix it? I’m not getting the texts at all.
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PayPal_Olivia
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Feb-05-2020
11:07 AM
Hi @Agata1985,
I'm sorry to hear that your husband's phone is receiving payment alerts. Are they text messages or push notifications from the app? If they're push notifications, make sure that you are not logged in to your account on his phone.
I hope this helps!
Olivia
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xirtamehtsitahw
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Jun-16-2021
12:01 PM
Changed phone number, made new number the primary number, deleted old number. PayPal still insists on trying to send notifications to the old number.
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