cancel
Showing results for 
Search instead for 
Did you mean: 

Text

Highlighted
New Community Member

Text

I cannot receive texts form PayPal. My personal account cannot verify my number because when PayPal “sends” me texts, I never receive them. Now, I cannot reset the password for my business account either. Even when I choose to receive a verification message by email, it says that it needs extra verification and has to send me a text, but I never receive the text. This is not an issue with my mobile service provider, because I called them, and they told me that they would not prevent me from receiving verification texts from PayPal. This is an issue with PayPal itself.
1 REPLY 1
Highlighted
New Community Member

Re: Text

Some people had and still have this same issue since 2011.

I just had a long conversation with paypal and they insisted the text sent to me successfully which I NEVER received.  It look like paypal does not care that this issue exists and does not want to try to resolve it.  I contacted my telephone provider and advised there was no service restriction whatsoever in my phone number..