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Temporary Hold since May 6th Order cancelled on May 16th

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Contributor

Temporary Hold since May 6th Order cancelled on May 16th

I placed an order with JCPenneys on May 6th, Paypal put a temporary hold on the funds for this order on the same day, JCPenneys cancelled the order on the 16th. As of now still has temporary hold on my acct. Not even sure why they did a temporary hold never had this happen before.  So how long or how do I go about removing this temp hold?

3 REPLIES 3
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Esteemed Advisor

Re: Temporary Hold since May 6th Order cancelled on May 16th

@verna2197 

 

What exactly does it say, is it pending awaiting authorisation? If so then.......

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.



Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.
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Contributor

Re: Temporary Hold since May 6th Order cancelled on May 16th

This is what it says

"This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when JCPenney Corporation, Inc. completes your order"

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Esteemed Advisor

Re: Temporary Hold since May 6th Order cancelled on May 16th

@verna2197 

 

Exactly which is what i posted above.


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.