We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
I placed an order with JCPenneys on May 6th, Paypal put a temporary hold on the funds for this order on the same day, JCPenneys cancelled the order on the 16th. As of now still has temporary hold on my acct. Not even sure why they did a temporary hold never had this happen before. So how long or how do I go about removing this temp hold?
What exactly does it say, is it pending awaiting authorisation? If so then.......
When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.
This is what it says
"This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when JCPenney Corporation, Inc. completes your order"
Exactly which is what i posted above.