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System doesnt accept my address

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Contributor

System doesnt accept my address

I'm triying to confirm my address. Systems wants to some certain document. I have just bank statement which dont have street number. Also i have tax return document which have my accountant address. I dont have any bills on my name also any other document.

My bank (Commonwealth) accept my address without any confirmation also Australian taxation office, still I dont understand why we have to upload some document to paypal....

I tried to reach customer service waited 1 hour on the phone no one answered. Also send them couple of messages but again no one answered.

Is there anyone to help me with this issue.

 

Thanks

1 REPLY 1
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Esteemed Advisor

Re: System doesnt accept my address

@yeniayserap 

 

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill

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