cancel
Showing results for 
Search instead for 
Did you mean: 

Stolen account

Highlighted
Contributor

Stolen account

My previous PayPal account has been stolen. I can't get password reset, becouse it says my email is not valid. 
So both my email and password got changed (they might  reached my email account too!).
What should i do?

2 REPLIES 2
Highlighted
Moderator

Re: Stolen account

Hey @koxtyi,

 

Thank you for posting your question and welcome.

 

I am sorry to hear that your account was hacked and that changes were made. The best way to resolve this is by calling us. This way we can verify you as the account holder and help to find a way to block the Hacker. If you click on the 'Help & contact' link' you will find our phone number and opening hours.

 

Dian

Highlighted
New Community Member

Re: Stolen account

Same problem, someone hacked my account, changed email and password. My credit card info is on that account and I would really like it removed. I contacted support 3 times and nobody responded. Nobody is picking up my calls either due to covid. REALLY BAD