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Ssory we couldn’t confirm is you

Inessa07
Contributor

Ssory we couldn’t confirm is you

For a week I can not log in to my account, but I have money there. When I try to log in I see “ Ssory we could not confirm is you” What to do ??
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Ssory we couldn’t confirm is you

@Inessa07 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.