Sorry, we need more information. Please withdraw money on our Classic site instead

Simbaloo
Contributor
Contributor

This problem and how the support is handling it, have become really ridiculous by now. I had no problems with transferring money to my own bank account before, but now of a sudden it is impossible:


I try to transfer my money to my bank account, but get the message that PayPal need "more information" and that I need to use the "classic site" instead. But the link they give to this "classic site" doesn't work, in fact I am directed to the exact same form.

Here is the full varning text I receive when I try to send the money to my own bank account:

"Sorry, we need more information. Please withdraw money on our Classic site instead."

And when I try to use the link given in the text, I am directed to the exact same form I began with. I searched the whole community about information how to reach this classic site -- because you find it nowhere in your account -- but all the links and information given here are outdated.

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Simbaloo
Contributor
Contributor

Still no answers from the support. This is beginning to be really, really ridiculous. (And of course I am very irritated by now -- but only unprofessional people refuse to help only because they have reason to express frustration.)

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