Sorry, we couldn’t confirm it’s you

[stkontra]

Hi,

When I trying to login to me account I keep getting the following message:

Sorry, we couldn’t confirm it’s you

The password is correct, even managed to reset it, but still the same.
Now it looks like I totally lost access so I can't even update my expired card, or make any payments for services I use.

Regards,

Steven

[kernowlass]

@stkontra 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?