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Showing Business Name instead of Personal AND Personal Name Issue

sashimistreamz
New Community Member

Showing Business Name instead of Personal AND Personal Name Issue

"Business accounts can specify a business name that would appear instead of your personal name."

Hi. How do I check that the info given to a buyer will be shown my business name? I have a Paypal Business account. However, I only see "Login and security" and "Personal Information" under my profile. None of which speaks of a Business Name to display. 

Could someone kindly guide me to this please? 

Also, for example, my full name is ABCD. Currently on Paypal "Personal Information", it is AB. I am trying to change my name and have uploaded the photo ID as proof. However, upon uploading, I click "Send Your Documents". A loading symbol appears but doesn't transfer me to a new page for me to correct my name or confirm my submission of my photo ID. Is this an error or have my documents been submitted? 

Hope to get some answers on this. Please and Thank You! Much appreciated.