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On the "Send money" page (https://www.paypal.com/myaccount/transfer/homepage/pay) there's a search box for finding people and organizations. It says to enter Name, @username, email or mobile. If I type in any of the last 3 (@username, email, mobile) the Search finds me and pops up the correct suggestion. But if I type in my name (in full or in part) it doesn't find me. How do I get my name listed in the Send Money search results?
Same here, with less functionality. The send money search box does not offer up my business name or @username that are recorded with Paypal.
Have been getting nowhere with Paypal Customer Service chat about this issue - they apparently don't understand the issue even though I have linked to the Send Money page on Paypal website https://www.paypal.com/myaccount/transfer/homepage/pay, provided screenshots, and described the issue with words. Hope you figured out what was going on for you.
No, this was never resolved. Like you, I sent multiple examples, screen shots, etc. The very frustrating support people kept telling me this was not a bug, even though I could clearly search by name for my wife, but she could not search by name for me. If I could give the support folks a rating of 0 stars, I would. I finally gave up.