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Security check using old mobile number

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New Community Member

Security check using old mobile number

Hi,

 

I been asked for a security check on my old UK phone number which is a "pay as go" number that has been deactivated due to not being back in UK this year. 
I can't login or access my account, and am unlikely to return back to UK in the near future due to the ongoing Covid issues. 

Is there a number I can call? I've tried the FB page but the message AI hasn't got a clue how to help. 

Thanks for any help provided. 

1 REPLY 1
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Contributor

Re: Security check using old mobile number

Yes I have the exact same problem.. Cant contact Paypal because you need to log in.. I recently had new number but didn't update it with Paypal.. frustrating..