cancel
Showing results for 
Search instead for 
Did you mean: 

Security Challenge Loop

Highlighted
Contributor

Security Challenge Loop

Hello,

 

 

I'm trying to access my account however i'am not able to due to being prompted to the security challenge thing. I'am not able to get past it simply because i no longer have access to an old phone number i used to have a few years back.

Things i have tried but with no avail:
1. Facebook - Unfortunately, due to COVID i'am not able to speak to an agent so there's basically no help there.
2. I've tried calling several times, but again it seems that i'am not able to get in touch with any person and the line just hangs up.