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Scam or not?

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Contributor

Scam or not?

Is the message below fraud. Seems like a scam of some sort to me. 

Can anyone confirm please? PayPal are useless as they are not responding. 

IF it is, will share with BBC.

 

 

WhatsApp Image 2020-08-20 at 12.32.30 (1).jpeg

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Esteemed Advisor

Re: Scam or not?

@iamnoone1 

 

Yep looks like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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2 REPLIES 2
Highlighted
Esteemed Advisor

Re: Scam or not?

@iamnoone1 

 

Yep looks like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Highlighted
Contributor

Re: Scam or not?

I agree with everything you mentioned about PayPal and how they deal with issues. 

I deleted the message immediately as I generally do not click on links especially when it's from an unknown sender

It also look very suspicious as it shows "INFO" as the sender and not "PAYPAL". 

 

Thanks though.