SMS Verification Code

[ProxyReviewer]

I have two-step verification enabled. Due to this, I was having great difficulty in accessing my account because my phone would not receive the verification codes Paypal was sending. How can I disable two-step verification or at least confirm my phone number for Paypal, because it's unconfirmed and may be the reason why I'm not getting the verification codes?

[kernowlass · Accepted solution]

@ProxyReviewer 

You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[stonerwulf]

Hi