Restriceted IP Address?
ATW_Trading
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Posted on
Jun-22-2021
09:01 PM
Hello All,
We are trying to connect a payment link for our U.S. account to our online site for our members/users to setup payments.
This connection process is being done by our Systems Subsidiary in Vietnam but it seems that they cannot login to our U.S. account.
Would anybody know if there are restrictions for IP addresses?
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Login and Password
1 REPLY 1
PayPal_Tricia
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Jun-25-2021
05:11 PM
Hi @ATW_Trading,
Sorry to hear of the trouble.
It sounds like our internal security system is blocking the attempt to login due to the location the account is trying to be accessed from. This is done to help prevent possible unauthorized account activity.
I hope this information helps!
Thanks,
PayPal_Tricia
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