Restriceted IP Address?

ATW_Trading
Contributor
Contributor

Hello All,

 

We are trying to connect a payment link for our U.S. account to our online site for our members/users to setup payments.

 

This connection process is being done by our Systems Subsidiary in Vietnam but it seems that they cannot login to our U.S. account.

 

Would anybody know if there are restrictions for IP addresses?

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @ATW_Trading

 

Sorry to hear of the trouble. 

 

It sounds like our internal security system is blocking the attempt to login due to the location the account is trying to be accessed from. This is done to help prevent possible unauthorized account activity. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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