Restoring Account Access - Provide purchase receipt from your supplier
I have not used this paypal account in quite some time, but recently someone purchased an old listing of mine on a sneaker selling site, which I forgot was still posted. I still have the item and wish to send it to the buyer, but my account has been restricted. To restore access, I need to "provide purchase receipt from your supplier", except I have no such thing. The item in question is shoes I purchased with cash from a friend years ago, and there was, of course, no receipt involved. Is there any way around this? I genuinely want to send the shoes and I can provide proof of fulfillment once I ship the item, but I'm not doing so if I won't be able to withdraw the money.
Has the buyer paid? If not then accept payment another way?
If they have paid then you would need to contact c.s. for account issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.