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Restore balance

SOLVED
Kenny8732
Contributor

Restore balance

I am trying to link my debit card to my account and I was charged the $1.95 fee (3) times but when I entered the PP code it said it was incorrect and told me to contact PayPal. Can someone please assist?
1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Restore balance

@Kenny8732 

 

If you requested the code 3 times for whatever strange reason !!! then each time you request it it cancels the previous request / code.

So the only correct code would be the LAST one you received.

If you entered previous ones 3 times then you would be locked out.

If you entered the wrong code x3 times then you can no longer confirm your card account that way.
You would need to wait until the phones are up and running again and then ask customer services to add it for you.
They would probably request that you upload a copy of your card statement to prove ownership of the account as you couldn't manage the code method.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Restore balance

@Kenny8732 

 

If you requested the code 3 times for whatever strange reason !!! then each time you request it it cancels the previous request / code.

So the only correct code would be the LAST one you received.

If you entered previous ones 3 times then you would be locked out.

If you entered the wrong code x3 times then you can no longer confirm your card account that way.
You would need to wait until the phones are up and running again and then ask customer services to add it for you.
They would probably request that you upload a copy of your card statement to prove ownership of the account as you couldn't manage the code method.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Kenny8732
Contributor

Re: Restore balance

Thank you so much your response was very informative and I appreciate it. Now I understand what is my issue. Only problem is I’m STILL locked out and have no idea when the phones will be operative again to resolve.