Reste my password

[Medureda]

I have another account and am forgetting the password am trying to rest it by email address but he asking me to make a second step send code to my mobile number that I can't access to is there is any way to rest my password without this step thanks *Morocco

[PayPal_Cristina]

Hi @Medureda,

Thank you for your post and welcome to our Community Help Forum!

I am sorry about your issue. Please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us.

I hope this helps.

Cristina