Resolve Account issues

Cristian-Daniel
Contributor
Contributor

Hi there, I'm having some problems with my address. I have moved to a different country and Paypal is giving me no option to select the country that I am into. I tried to close my account and to open another one but I can't because the issue is not fixed. So, if I can solve this issue I won't have to close the current account.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cristian-Daniel 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.
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Cristian-Daniel
Contributor
Contributor

I wish to contact customer service but I can't find any phone/mobile number.

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