Reset password without mobile number

lajos72
New Community Member

I have sent my money to another person's account . But this account have not used for ages. account password is forgotten. It can not be reset this password because this account'2 phone number wrong. ( It was changed.) So we can not received the code that needs to reset account password. We can not log in paypal account and can not get to money. what can I do?

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2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi lajos72,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

We would be unable to assist you with this issue over the Community Forum but please reach out to us by phone, email, Facebook or Twitter and we would be happy to look into this for you.

 

- Siobhan

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Soul-Strikerx
Contributor
Contributor

Hi can anyone help me ?

 

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