Removing phone numbers

Sei85
New Community Member

So the idiots that designed this thing wont allow for the removal of all phone numbers or the addition of a non US phone number and now I am having issues with login asking for a security code sent to a phone that hasn't been active in over a year, and also will not accept my new Japanese mobile number.  Any advice?

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2 REPLIES 2

dksglen
New Community Member
Contact customer service. Confirm your login / address / financial information and they can change the phone number. I’ve just done this today, it took 10 minutes 😀
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sei85 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.






Advice is voluntary.
Kudos / Solution appreciated.
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