cancel
Showing results for 
Search instead for 
Did you mean: 

Removing a card

New Community Member

Removing a card

I have tried to remove a card as I don't want payments to go from this card. However it says there are pending transactions (there are as it keeps using the card!) 

I have set another card up as the primary payment option yet it is still taking from the other account.

 

Any ideas how I can get rid of it????

1 REPLY
Volunteer Advisor

Re: Removing a card

@Abbi3

 

Have you got any subscriptions linked to that card that causes it to be pending all the while?

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.