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Remove a dead phone number

New Community Member

Remove a dead phone number

How do I remove a nonworking number from my account without getting a security call on that very same number?
1 REPLY 1
Moderator

Re: Remove a dead phone number

Hi Inkling, 

 

If you are trying to remove an old phone and being asked to complete the security check using this number the best option for you would be to call us. This way we can verify you another way and help you remove the old phone number. To call us just click on the "Help & Contact" link at the bottom of any PayPal page. 

 

I hope this helps, 

Paula