Regarding Number Verification

KaushalSigdel21
New Community Member

Hello everyone,

I've recently created a Paypal account, I've added my mobile number and when trying to verify it, it says activation code has been sent to my mobile number, but the code never arrived. I've tried it many times still no code. I'd be grateful to know what might be the reason for it.

Thank you

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @KaushalSigdel21,

 

Thanks for reaching out, welcome to our Community Help Forum! I'm sorry to hear you haven't received that verification code. I normally recommend reaching out to your mobile provider to make sure you can receive messages from 6-digit phone numbers. If you can, I recommend reaching out to our Customer Support to assist further. 

 

Good luck!

 

 - Jon K

 

 


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