cancel
Showing results for 
Search instead for 
Did you mean: 

Regaining old paypal account

Highlighted
New Community Member

Regaining old paypal account

Hi. My fiancee used to use paypal about 12 years ago. She wants to pick it up again, but she does not have the phone number anymore, and she does not remember the password or the security answers. All she has is the email, which she wants to continue to use, as it is used in her busibess. Registering with a new email is not an option. Resetting the password requires 2 of the 3, and we cannot get to a live representative over the phone. What options are there to regain the account?
1 REPLY 1
Highlighted
Esteemed Advisor

Re: Regaining old paypal account

@Darabolok 

 

None that i know of, even if she got through to customer services she would need to be able to answer the security questions to regain access.


Advice is voluntary.
Kudos / Solution appreciated.