Regaining old paypal account

Darabolok
New Community Member
Hi. My fiancee used to use paypal about 12 years ago. She wants to pick it up again, but she does not have the phone number anymore, and she does not remember the password or the security answers. All she has is the email, which she wants to continue to use, as it is used in her busibess. Registering with a new email is not an option. Resetting the password requires 2 of the 3, and we cannot get to a live representative over the phone. What options are there to regain the account?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Darabolok 

 

None that i know of, even if she got through to customer services she would need to be able to answer the security questions to regain access.


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Kudos / Solution appreciated.
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