Refunding a buyer

[Beanball]

I am trying to refund a buyer on a large transaction thru PayPal. But, the tax and fees are gone and can not refund the entire amount. How do I handle this?  I already requested to cancel and refund.  Thx.

[Jadz4u]

Hi @Beanball, to know more about refunds, please check this article: https://www.paypal.com/us/smarthelp/article/how-do-i-issue-a-full-or-partial-refund-faq780?app=searc...

Hope this helps!

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