Refund to bank

Shamar029
New Community Member

I received a refund and it went straight to my bank and it dosent show up in my balance or transaction is this common?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Shamar029 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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Shamar029
New Community Member

yea it says "refunded" since Sunday idk if its because its a weekend that's delaying it

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JekValdez
Member
Member

Hello,

 

Can you help please

i received a payment and its status is completed but its not appearing in my available balance,

would you need the transaction number, can you check it on your end? 

im very worried it might be lost 

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