Recovery options? cant change an old mobile number?
lynsey127
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-04-2020
06:11 AM
Hiya,
my step daughter has forgotten her password and the recovery process means sending a text but she has now charged her number and there is no other option to recover the account. We get emails fine but it wont recover it just from the email verification? She has money in her account that she is now having to pay someone again which isn't fair - she cant access and no-one is on the phones and the message service isn't working - any one have any ideas please?
Bit unfair to hold peoples money and have no way of contacting you PayPal!
thanks
Labels:
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- I have added my debit card already to other PayPal account. But I cant access it. in My Account Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- Paypal is taking a monthly direct debit I never set up in Payments Archives
- "Quick Security Check" is impossible to pass - won't accept my phone number. in My Account Archives
- How to stop receiving duplicate invoices even after paying it off in Disputes and Limitations Archives