Recovering my account

Anhar_mA
Contributor
Contributor

I have another account on PayPal, but I can’t recover the password because the registered phone number isn’t used anymore, I forgot the security answer, but I have access to the registered email. Is there any way to recover the password?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Anhar_mA 

 

For customer assistance with this, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.

 


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Anhar_mA 

 

For customer assistance with this, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.

 


Kudos & Solved are greatly appreciated. 🙂
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