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Receiving limit

bxbiz123
New Community Member

Receiving limit

Hi,

My account says it has a limit and I need to link my bank via direct debit. I have done this, and it has confirmed everything is linked successfully and payment instructions accepted, yet there is still a limit. I have confirmed everything including all cards in my account etc, and it still says there is an annual receiving limit.

I speak to live chat which is a robot due to it being outside of office hours, and the robot checks my account and says there are no limits!

Anyone know what to do? 

Thanks

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Receiving limit

@bxbiz123 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.