Re: Confirm Identity emails

Zed_Force
Contributor
Contributor

I've done that and never received a reply!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Zed_Force 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Zed_Force 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Zed_Force
Contributor
Contributor

Due to the coronavirus (COVID-19) emergency, PayPal phone lines are currently closed.  However, I used the Chat function and the PayPal Virtual Agent confirmed the email was from PayPal.  Cheers.

 

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