Provide information about your account.

graziano68
New Community Member

Hello

 

In my account I have an alert reporting this

  
   Account alert

   Provide information about your account.
   See Details

If I click over "See details" , it opens the same page with no other request . Is it normal ?

Thank you
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2 REPLIES 2

KM68
New Community Member

I keep getting this flag to provide information about my account but when i go onto the page to confirm the primary authorised users identity  and fill in my address it won't allow me to continue. Tried to email PayPal and it could not be accepted at this time. What should I do?

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PayPal_Callie
Moderator
Moderator

Hello @KM68 -

 

Thank you for reaching out to the PayPal Community about this. If you are running into issues completing the requested steps, you'd want to reach out to our Customer Service support for assistance. You can always reach us through Facebook, Twitter, or by going to the bottom of any PayPal page under "Help" or "Contact."

 

- Callie 

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