Provide Information With Pay-Pal Business Account glitch
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We have got a notification since telling to provide information about the account or problems etc. When trying to update it, it asks to confirm business information with an ACN etc. I've tried contacting pay-pal a few times through emails so now I'm going to try a call. I'm basically wondering what is the easiest steps to enable the account or switch to personal account as I need the account functioning tomorrow and don't want it suddenly cutting off money.
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Account Status & Verification
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Hi @cultstyle,
I'm sorry to hear of the difficulty that you're having with your Business account. Are you typing PayPal.com into the browser, or following a link from an email? If you're following a link, it's possible that the email is a fake and you are not on the official PayPal website. You may be visiting a spoof site that is pretending to be PayPal. If it's a shortcut in your computer, I recommend running a virus scan to be on the safe side, to prevent any malicious programs that might be redirecting you.
Once you have run a virus scan and received the all-clear, please try typing PayPal.com into the browser address bar and logging in from there. If there are any requests for information, the messaging in your account will let you know.
I hope this helps!
Olivia
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A virus scan did not help unfortunately, and I have been having this problem for around 90 days now. I have been entering the address correctly, and the site always redirects me to Bizsignup. I am eager and waiting for a solution
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