Problems Closing Account Because of Non Existent Negative Balance

FrancisMir
New Community Member

Hi everyone! 

I hope you can help me. I moved from the Philippines to the USA and apparently you can't migrate an account to a different country. So the resolution is that I close my account and open a new one. However when I tried to close my existing account, it tells me I can't because I have a negative balance. However I checked and I don't have a negative balance. In fact I have $2.12 in my account. Nothing in the FAQs tells me how to close it. Is it a bug or something?  I hope you can help me. 

Thanks! 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@FrancisMir

 

You can't close it with a balance of any type still on your paypal account.

So send it to a charity or a friend etc and then you may be able to close it.


Advice is voluntary.
Kudos / Solution appreciated.
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