Problem with account limitation

[vipdental]

Hello,

I recieved a email from paypal service for more information about my personal data.

I follow the resolve process and attached the foto of both sides of my personal id cart and in the next step i uploaded filed letter of autorisation.

Everything was accepted by paypal during the procces but  in the end i still have the massege that you heed more information to resolve problem with account and the questions are the same. I uploaded this data two times but the massage still shows. The result of thsi limmitation is that in the moment I could not transfer my money to my bank account.

Please let me know what I have to do.

Thank you!

[kernowlass]

@vipdental

You would need to contact customer services with that question.

[Lourens]

Having trouble signing in. My two step verification app and account failed and now I can't gain access to my account as I can't get the authenticator code from the authenticator/ verification app. What can I do to gain access to my account again without the authenticator.