Problem closing account

[FLomonaco]

Hi, im trying to close my account but i get a error saying 

Before you close your account

Sorry, there's a problem. If you keep seeing this, please contact customer service.

could anyone help me with this?.

thank you!

[kernowlass]

@FLomonaco

Why not contact customer services?

[Asgardi]

Because they don't answer the phone. I was on the phone for over an hour to do this very thing.

[kernowlass]

@Asgardi

Takes longer at the weekends, try during the week, stick the phone on loudspeaker > get on with something else until they pick up.