Problem Withdrawing Funds to Debit Card, No Phone In My Name

littlething
Contributor
Contributor

 

I have an old and seldom used paypal account, however this last week I found myself in dire financial straits and a friend sent me some money to get by on.  The check has finally cleared (it took a week) and I am trying to withdraw to my debit card.  It however is insisting on a security check by phone and I do not have a phone that is in my name, (its a work phone)  so even though my mobile number is confirmed on the account, it will not let me use it because it is not in my name.  It is giving me no other ways of verifying my identity but text or call and once again I cannot use my phone even though it is verified on the account because it is not in my name,  any thoughts on how I can get this to work or what I should do are greatly appreciated.  Thanks.

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Anonymous_User
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You may want to contact customer service for assistance.

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