cancel
Showing results for 
Search instead for 
Did you mean: 

Please help

Alissia777
New Community Member

Please help

I need to close my old PayPal and possibly transfer my money to new account I can’t get anybody on the phone. I was robbed, they got my phone and old email address I can’t remember or access old email account I’m begging for help
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Please help

@Alissia777 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.