Please help
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Paypal is country specific so if you start using that account in another country paypal security would kick in wanting to verify its you and your account has not been hijacked by a scammer in another country.
So the way that they do that is by sending you a text to the phone you have linked to that paypal account. Adding another phone number won't work as the scammer could do that couldn't they.
Your only option is to phone in and confirm its you via security questions / uploading passport info etc, you would need to contact customer services to see what they advise.
Advice is voluntary.
Kudos / Solution appreciated.
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i lend a friend of mine my ( personal )paypal account and he said he signed up for some site that was giving him free money which i told him...not to do and i try to open my account and change the password so he wont have access but i couldn't because i tried the steps you left to identify as the account owner but i don't travel so i never update my passport nor and i don't have a driver license
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Hi aldane111,
It sounds like there's a limitation on the account. If you need help resolving a limitation, please contact PayPal customer service
- Dustin
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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i already did that i called them and the a.i saying i need 6 digit number which i can't find for my other account
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i tried that already but i the AI telling that i need my 6 digit code and i don't know where to find that and im using my business paypal to talk to you so i'm not sure if i need to set up one or if it has one..
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