Please help closing my account

readingsbykara
Contributor
Contributor

Hi,

 

I keep trying to close my account following all the steps and I keep getting this message " Sorry, there's a problem. If you keep seeing this, please contact customer service" I have done that and it takes me to the help center that only tells me where to go to close my account what I have already done. I'm very frustrated and feel I'm running in circles. Please help. 

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@readingsbykara 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@readingsbykara 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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readingsbykara
Contributor
Contributor

Thank you so much for replying and helping me.

I really appreciate you took the time to read and replay.

I got in contact with customer service and they were very helpful.

 

Have a great day!

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