Phone verification
Rosav1
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Posted on
Apr-15-2020
05:27 PM
I am trying to send money and when it asks me for my phone number it’s telling me it’s not under my name. Not sure why?
1 REPLY 1
PneumaPsyche
PayPal Employee
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Apr-16-2020
11:39 AM
Good day to you @Rosav1,
Thank you for using community forum.
We need to check your phone number if it is already belong to another account.
We need you to log on. Click HELP at the top menu.
Scroll down and click CONTACT US. Scroll down to click CALL US or other contact options.
I hope this helps.
We really appreciate your patience.
Keep safe.
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