Phone verification

Rosav1
New Community Member
I am trying to send money and when it asks me for my phone number it’s telling me it’s not under my name. Not sure why?
Login to Me Too
1 REPLY 1

PneumaPsyche
PayPal Employee
PayPal Employee

Good day to you @Rosav1,

 

Thank you for using community forum.
We need to check your phone number if it is already belong to another account.

We need you to log on. Click HELP at the top menu.
Scroll down and click CONTACT US. Scroll down to click CALL US or other contact options.

I hope this helps.
We really appreciate your patience.
Keep safe.

*** You may leave Kudos / Solution if I have helped you. ***

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.