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Phone number

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Contributor

Phone number

Is there a verified phone number to reach customer support on PayPal
1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Phone number

@LIsa0000 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

4 REPLIES 4
Highlighted
Esteemed Advisor

Re: Phone number

@LIsa0000 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Highlighted
Contributor

Re: Phone number

I have account paypal and I want to change my phone number because I lost my phone number , and when I add new phone number and I check like a primary phone , when I want to transfer my money from paypal to my cart it require to me old phone number not new

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New Community Member

Re: Phone number

Hi can anyone help....I’ve a new number and can no longer log into PayPal as its asking for my old number to verify account. How can I resolve this issue?
Highlighted
Esteemed Advisor

Re: Phone number

@Stevo1979 

 

Try downloading the app and changing the phone number via settings / using the forgotten password option / trying again another day when sometimes you can get in without doing the verification and then you can go and change the number.

If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.