Phone number

xsolnax
Contributor
Contributor

Hello,I don’t have acess anymore to the phone number which is primary on paypal,I couldn’t changed it,and now ,when i want to transfer money to my bank account ,system ask to get message to the old number

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kernowlass
Esteemed Advisor
Esteemed Advisor

@xsolnax 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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