Phone number varification

westy_k
New Community Member
I updated my phone number last night before receiving a transfer and now whenever I try to withdraw the money its asking for a security check but using my old number. I've made my new number primary but cant delete the old number. I also cant send the money to a friend via paypal for the same issue. As customer service is closed I'd appreciate any help
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@westy_k 

 

Have you verified your phone number?

https://www.paypal.com/uk/smarthelp/article/FAQ3044

 

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.